Q & A

City Tights

All You Need To Know 

How do I subscribe? 

Click the subscribe button above

When and how will I receive my tights?

For your first box we will send it within 2 days of your order then we will send a new box on the 5th of each month. It will will fit through your letter box so no need to wait around for it.

If your first order is within 7 days of the start of a new month, we'll skip one box. For example, if you place an order on the 25th June we'll post a box within 2 days.  We'll then skip the postage on the 5th July and send your next box in August.

When will I be billed?

    The monthly subscription will come out of your account on the 1st of each month. 

    I've got enough amazing tights for now. Can I pause my subscription?

    Login to your account and click the "Manage Subscription" button on the right. You can choose to pause your subscription there and pick it back up when you are ready.

    I've changed my address. How do I update my details? 

      After you log in click on "View Addresses". It's easy from there!

      I've changed my payment card. Can I change to a new one? 

        Yes you can! Log into your account and click on "Manage Subscriptions". Here you can edit your subscription to include your new payment method.

        I've got more questions. How do i contact City Tights?

        Email us at help@citytights.com and we'll get back to you as soon as possible.